Bokowsky + Laymann introduces online spare parts system:
Find and order spare parts by the click of your mouse
PlusParts - the intelligent online spare parts application
The Munich-based internet company, Bokowsky + Laymann,
has developed "PlusParts",
a powerful online spare parts identification and ordering
application.
PlusParts lets companies organise the sale of their
entire range of spare parts efficiently and cost-effectively
via the internet. Ordering a part becomes child's play
since the system allows the user to easily identify
and order the required spare part with the help of exploded
view diagrams.
This system offers an easy-to-use search and classification
function. Even if you do not know the exact article
number and product description, you are still able to
clearly identify the device for repair.
On the exploded view diagram you select, a Java Applet
lets you infinitely vary the zoom factor (!), thereby
enabling you to enlarge the view of any spare part.
This makes it easy to clearly determine the exact part
you are looking for thereby making it simple to use,
even for people who are not technically-minded.
Clicking on the required part transfers it to the shopping basket
from where it can be ordered immediately via an integrated
order management system.
Easy
to maintain yourself
An extensive back office allows companies to maintain
their online spare parts system themselves, thereby
keeping it up-to-date at all times.
Implement
internationally
PlusParts is designed in such a way that the user interface
can be created in any number of languages and for any
number of countries. This means that the spare parts
division of any company can be organised and maintained
centrally from any country.
Any
number of extensions possible
In order to provide service representatives with more
than just a simplified spare parts ordering process,
PlusParts has a number of interesting additional functions.
On the one hand, it can facilitate warranty processing
in co-ordination with the manufacturer and, on the other
hand, the integrated quotation tool quickly generates
a representative quote based on parts ordered. This
quotation can either be printed out for the customer
to take home or sent out by e-mail.
Various
uses
PlusParts with its flexible structure can be used wherever
spare parts information and exploded-view diagrams need
to be retrieved online. Whether you are looking for
a spare parts ordering system in an Extranet or a spare
parts supply store for end consumers, PlusParts represents
the ideal e-commerce solution for the customer service
sector.
Bokowsky + Laymann
GmbH which is based in Munich, Germany, has been
designing and creating high quality websites and e-business
applications for many different organisations and corporations
since 1996. In recent years, the main focus has been
on transferring business processes to the internet.
Further
information including a trial version of the application
can be found on the internet at
http://www.plusparts.de 
